Privacy Policy

What kind of data do we gather?

When you sign up for an account, place an order, engage in a survey, enter a contest or sweepstakes, or use another site function, we may ask for information from you.
 
We might need information from you when you place an order or register, including your name, email address, mailing address, phone number, and credit card details. However, you are welcome to browse our website anonymously.
 
In order to complete the gift order, we also gather data about the recipients of gifts. We don’t utilize the data we get about gift recipients for advertising.
 
Like many other websites, ours uses “cookies” to improve user experience and track visitors to our websites. For more on cookies and how we use them, please see the part below titled “Do we use “cookies”?”.
 

What do we do with your data?

We may make the following uses of the data we gather from you when you register, make a purchase, participate in a campaign or contest, answer a survey or marketing email, browse the website, or use particular other site features:
 
Allowing us to present the kind of content and product offerings that you are most interested in while also allowing us to customize your site experience. in order for us to fulfill your requests for customer service more effectively.
to complete your purchases swiftly.
 
To manage a campaign, survey, contest, or other website element. We may contact you from time to time by email if you have chosen to receive our email newsletter. Please see the section below titled “How can you opt-out, remove, or modify information you have provided to us?” if you no longer wish to receive promotional emails from us.
 
You won’t get these emails if you haven’t chosen to receive email newsletters. Visitors who register or take use of other site features, such as marketing campaigns and ‘members-only’ content, will have the option of choosing whether they want to be included to our email list and get messages from us by email.

How can we safeguard visitor data?

To keep the confidentiality of your personal information, we employ a number of security measures. Only a small group of people with special access permissions to these systems and who have agreed to keep the information confidential are able to access the guarded networks where your personal information is kept. We provide you with the option of using a secure server when you place orders or access your personal information. All sensitive or credit information you provide is encrypted and sent through Secure Socket Layer (SSL) technology to our databases, where it is only accessible in the ways described above.

Do we use “cookies”?

Yes. If you allow it, a website or its service provider may transfer a little file known as a cookie to your computer’s hard drive. Cookies help the website’s or service provider’s systems identify your browser and collect and remember specific information. For instance, cookies assist us in processing and remembering the products in your shopping cart. They also assist us in better understanding your preferences based on past or present site activity, allowing us to provide you better services. In order to provide better site experiences and tools in the future, we also employ cookies to aid in the collection of aggregate data on site traffic and user activity.
 
To help us better understand our website visitors, we might enter into contracts with third-party service providers. The information gathered on our behalf may only be used by these service providers to support and enhance our business operations.
 
You have the option to either turn off all cookies or have your computer alert you each time one is sent. You can do this by adjusting the options in your browser (such as Netscape Navigator or Internet Explorer). Because each browser is a little bit different, check the Help menu to find out how to properly edit your cookies. You won’t have access to many features that improve your site experience if you disable cookies, and some of our services won’t work properly. However, by getting in touch with customer care, you can still place orders over the phone.

With whom We Might Share Your Information

Except as set forth below, we never sell, trade, or otherwise transfer to outside parties your personally identifiable information without first giving you notice. texasretailvapes.com is not considered to be one of the “outside parties”. It also excludes our website hosting partners and other third parties who help us run our business, operate our website, or provide services to you, as long as those parties agree to keep this information private. We might also divulge your information if we think doing so is necessary to abide by the law, uphold the rules of our site, or safeguard the rights, property, or safety of others.
 
However, visitor data that cannot be used to identify an individual may still be shared with third parties for marketing, advertising, or other purposes.
 
How can you change the data you’ve given us, remove it, or opt out?
 
Please let us know if you would want to change your email subscriptions by changing your choices in the “My Account” section. Please be aware that depending on how quickly emails are produced, you might receive any that are already in production.
 
Please be aware that the goods offered on Texas Retail Vapes are subject to strict regulation by numerous governmental bodies. To comply with legislation, a legal procedure, a court order, or other legal requests, it could be essential for us to disclose the data we collect with these organizations.
 
You can submit a request to erase all of your online account information from our database by logging into the “My Account” area and going to the “Privacy Settings” section. After considering your request, Texas Retail Vapes will remove all of your personal information, including your account. In the event that Texas Retail Vapes reaches out to you in order to confirm the request’s validity. Please be aware that in order to support a specific sales transaction, we may store information on that transaction and for record keeping

Access to Personal Information Rights

Only information supplied by the consumer during registration and order placement is stored by Texas Retail Vapes. By logging into their account, registered individuals can access the data they have stored. Users must visit the ‘Account’ page and click ‘Privacy Settings’ in order to get the saved data.

Groups of Personal Information Gathered

Over the previous 12 months, Texas Retail Vapes has gathered the following data under the categories listed below (as outlined by the CCPA Act).
 
a. Identifiers: a valid name, mailing and credit card information, email address, and IP address. Date of Birth, the last four digits of the SSN, and any government-issued identification card (a driving license, passport, or other official ID card) data will be gathered for users whose age has not been confirmed by our third-party agency.
 
The user’s preferences for products collected via cookies will be utilized to improve customer-specific product visibility. b. Inferences about personal preferences and traits made from profiling.
 

Sources of the Personal Data Gathered

Only through its website www.texasretailvapes.com and not through any other online or offline method does Texas Retail Vapes gather personal information.

Why Personal Information Is Collected

When you sign up, buy something, participate in a promotion or contest, answer a survey or marketing message, browse the website, or use specific other site features, we may use the information we get from you in the following ways: Allowing us to bring the kinds of content and product options that you are most interested in, as well as to personalize your experience on the site. This enable us to more effectively handle your customer service inquiries.

To complete your purchases swiftly.

To manage a campaign, survey, contest, or other website element. We may contact you from time to time by email if you have chosen to receive our email newsletter. Please see the section below titled “How can you opt-out, remove, or modify information you have provided to us?” if you no longer wish to receive promotional emails from us.
 
You won’t get these emails if you haven’t chosen to receive email newsletters. Visitors who register or take use of other site features, such as marketing campaigns and ‘members-only’ content, will have the option of choosing whether they want to be included to our email list and get messages from us by email.

Personal Information Released for Commercial Purposes

Texas Retail Vapes uses dependable outside parties to carry out tasks and provide services for us. Only the minimal amount of information required to carry out the specific task will be disclosed to the third party. In accordance with CCPA requirements, these third parties also uphold the confidentiality and security of the Personal Information supplied. The following categories of data are shared by Texas Retail Vapes
 
a. Auditing – Analytics for Advertising
b. Protection from fraud and malicious conduct is security.
c. Debugging: Finding and resolving technical issues.
providing services
i. Transaction processing.
ii. Order completion.
iii. Age confirmation
iv. Account upkeep
v. Hosting websites and database storage
 
Please don’t sell my personal details.
 
Customer information is not sold by Texas Retail Vapes to any outside parties or agencies. For the sole purpose of facilitating order fulfillment, Texas Retail Vapes shares data with its logistical partner and age verification partner. Our age verification and logistics partners both adhere to CCPA regulations. Please contact us at info@texasretailvapes.com if you would need more information regarding our vendors’ CCPA compliance.
 

Personal data deletion.

Log into the “My Account” section, where you can request to have all of your online account information deleted from our database under the “Privacy Settings” section. Your account and all other personal information will be deleted when Texas Retail Vapes reviews this request. To make sure the request is sincere, Texas Retail Vapes may possibly get in touch with you. Note that in cases where we are legally compelled to do so for record keeping or a mandatory request, we may store records of certain sales transactions.

Information Gathering from Children Under 13

Visitors who are under the legal smoking age (18+ or 21+ depending on the jurisdiction) are not permitted to access the Texas Retail Vapes website. The visitor is only permitted to view or make purchases from the website after verifying that they are of legal smoking age. As a result, the website does not collect any information from minors under the age of 13.
 
Texas Retail Vapes makes sure that you are not subjected to unfair treatment because you are using your CCPA rights.

SB 220 in Nevada

No covered customer information is sold by Texas Retail Vapes to any third-party suppliers or agencies. According to Nevada Senate Bill 220, Texas Retail Vapes obtains the following “Covered information” from its consumers.
 
1. Physical address used for both shipping and billing
2. Email address
3. Calling card
 
Please send us an email at the address shown in the section of this document titled “Questions and Feedback” or write to us at that address if you would like more information on how we comply with Nevada SB 220 and how we use your personal information.
External links
We might add external links on our site in an effort to give you more value. These websites that are linked to have their own independent privacy policies. As a result, we are not accountable or responsible for the actions or content of these connected websites. However, even if the links do not work, we still aim to maintain the integrity of our site and would appreciate any comments.
 
Alterations to our policy
We will update this page if we decide to make changes to our privacy policy. Changes to the policy will only apply to data gathered after the change’s effective date. The policy was most recently changed on March 12st, 2023.
 
Questions and comments
We appreciate your privacy-related inquiries, suggestions, and worries. Please give us any and all comments you may have about privacy or any other topic. Email us at info@texasretailvapes.com to get in touch with us.
 
Online Only Policy
This online privacy statement only relates to data that we collect online; it does not apply to data that we collect offline. Rules and Regulations Visit our Terms and Conditions section to learn more about how our website’s use is subject to disclaimers and liability limits.
 
Your agreement
You accept our privacy statement by using our website.

Messaging Terms & Conditions

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Texas Retail Vapes for Texas Retail Vapes. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Texas Retail Vapes. Texas Retail Vapes reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Texas Retail Vapes also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Texas Retail Vapes again, just sign up as you did the first time and Texas Retail Vapes will start sending messages to you again.

Info

Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at info@texasretailvapes.com.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at info@texasretailvapes.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes

Return Address

If you need to return any products or have questions regarding returns, please send them to the following address:

Return Address:
2671 Manana Dr, Dallas TX, 75220

Please ensure that you include all relevant details for your return, such as order number and reason for return, to ensure prompt processing. For further assistance, feel free to contact our customer support team.

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